[openbox] I don't like our bugzilla

[Mithat Konar]

About a year and a half ago, I started looking around for a bug tracking 
solution for a tiny project I was starting. What follows are some notes I took 
at the time. A year and a half is an eternity in s/w development, so who knows 
how valid this still is. But I thought it might still be useful.

* The Bug Genie *
Comprehensive. A little too comprehensive. Before anyone can submit a bug, a 
product needs to be set up with a version, a build, etc.etc.etc. Looks and feels 
good though.

* eTraxis *
Makes pretty metrics graphs and (I think) nice change logs. UI not so inviting. 
Last release was May 30 2009 and previous releases were about once every two 
weeks. I have no idea what’s happened between May 30 and July 13 (today).

* Eventum *
From the MySQL people. Seems very straight. Last update was January 20th 2009, 
and updates are slowing noticeably. PHP 4.1.0 is give as a requirement … no 
indication if PHP 5 breaks it.

* Flypray *
A bit simple (no built-in changelogs) but seems easy to use. The UI is almost 
inviting. Last update was 01 May 2009 with previous updates about 2x a year.

* Mantis Bug Tracker *
Produces changelog and roadmap. UI a tiny but more inviting than eTraxis. Last 
release was Jun 08 2009 with previous releases about two months apart.

Of the bunch, I thought Flyspray was the best bet, not because of features but 
because the interface didn't make you not want to use it. However, in the end, I 
wasn't completely won over by any. Eventually, I just added the 
DokuMicroBugTracker plugin to DokuWiki--which is okay for the teeeny tiny 
project in question but not for something with more than, say, two contributors.

-M




----- Original Message ----
> From: Dana Jansens <dana at orodu.net>
> To: openbox mailing list <openbox at icculus.org>
> Sent: Wed, October 20, 2010 10:39:47 PM
> Subject: [openbox] I don't like our bugzilla
> 
> Originally I used stronger words in the subject, heh. I think our
> bugzilla is  not being as helpful to this project as a bug tracker
> should  be.
> 
> There's no way to push something to the background while waiting on  feedback.
> There's no (decent) voting system for feature requests.
> It's not  very conducive to conversation like email is.
> It takes enormous effort to  keep the bug tracker clean, categorized, etc.
> Searching doesn't seem too  useful, as duplicated occur all the time.
> There are a ton of bugs/features  with conversations that I have not
> followed up on in months, and I don't find  it easy to find
> conversations that are waiting on my  response.
> 
> 
> Does anyone have any suggestions of other bug trackers, or  other
> systems to managing bugs and (maybe separately) feature requests?   Any
> and all welcome..
> 
> 
> -  Dana
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