customer satisfaction...

Raphael lilo- at gmx.ch
Mon Feb 11 18:38:06 EST 2008


Dear users

I read now for a while this list in the hope, to hear something about
a linux-client. But, each user, who asked about it, was refused by
other people from this list.

I don't want an answer for this mail, but:

I don't understand, why it's so difficult to tell all two weeks or so
the state about the linux-client to the community. This users are later
they, which use this client. And, each customer in any normal business
want to know, when his product is finished.

Why, are all people on this list clueless about any state? Only with 5min
per 2 weeks the whole community can know about it.

eg. Opera beta 9.5 has a blog and there comes weekly any info about the
state/changelog of its state. So, the user could introduce something
about it.

Is something similar really so difficult?

Quality is a product between customer satisfaction and good products
(include support), not only good products anytime unknown...

Please let us know something!

Greetings and best wishes
raphael



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