[bf1942] Hotfix release time upgraded from 'soon' to 'not far off'

[Nicholas McGovern]

On Friday 15 Jul 2005 15:49, Kevin Mahoney wrote:
> So rather than educate the customer on their practices and reasoning
> they choose to be vague and evasive. Has anyone thought about
> promising a date later than expected. This way when the customer gets
> it early they are pleasantly surprised and the software gurus look
> good at the same time. It's astounding. The intelligence level of most
> corporations is quite high but they lack common sense. Even Einstein
> couldn't find his way home. LOL 
>

Sadly, that's not how most customers view it. Given the choice between a 
more expensive / later delivery and a cheap / earlier delivery, 
customers tend to pick the latter time and time again, irrespective of 
the fact that the second option company will probably run over-time and 
over-budget. It's one of the reasons for CMM and ISO9000. They allow 
you to judge how stable and managed the development cycle will be, 
before you choose them to develop your solution.

http://en.wikipedia.org/wiki/CMM
http://en.wikipedia.org/wiki/ISO9000