[Gtkradiant] Hardware Issues

Sun, 2 Jun 2002 01:01:26 +0100

Particle: thanks for letting us know. There's nothing to fault about 
your mail -  we like getting coherent bug reports.
However... what EvilTypeGuy is trying to say is that we can do very 
little to help =).
For one, I don't think any of us have the incompatible program 
you're talking about. We also have many other Things To Do 
regarding radiant at the moment, and this kind of incompatibility is 
not "worth" spending time on (mainly because there's no obvious 
solution).. even so it's nice to have it as a known issue.
If you absolutely can't stand using radiant without having this 
program running, perhaps you could ask its developers, or your 
video hardware's driver writers, or other people who use both 
programs, if they've seen the same problem... they may have ideas 
for workarounds, or even an explanation of what causes the 
problem.

-SPoG

On 1 Jun 02, at 16:48, EvilTypeGuy wrote:

> On Sat, Jun 01, 2002 at 03:00:22PM -0500, Particle wrote:
> > There is no problem with Studio PCTV (TV viewing program) unless GTK is
> > executed with it.  I took the time to report an incompatibility and you
> > have the nerve to flame me about it?  That's like installing an AC unit
> > for a company and if the customer reports that the unit is leaking gas,
> > you just say, "**** you, it's not our problem."
> > 
> > That is horribly rude and completely uncalled for.  I hope you treat
> > others better in real life.
> > 
> > -Particle
> 
> That was more than a politically correct message. The point is, you would
> often get close to the same response from a lot of different
> software/hardware companies. How do I know this? Because I used to work
> tech support, and something fairly close to that is often what a customer
> would get told (not even by me, often by my supervisor (who still works
> there)).
> 
> I suppose noting the fact that users shouldn't run "Pinnacle Studio PCTV"
> while running Gtk is useful. But, let me say this a different way, the way
> you worded it made it sound like it was Radiant's fault. This is most
> likely *not* the case.
> 
> 
> That is all, besides I'm evil!
> 
> 
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