[ut3] customer satisfaction...

Mon Feb 18 18:43:31 EST 2008

Has it really been 4+ Months? I've only played the game a few times since I bought it on the day of release. (I use Windows for Gaming, on a separate PC using a KVM)

I think this pretty much says it all... "Writers Guild strike and conclusion"

I wonder how long it is until people start blaming Ryan. If only he would say exactly what the progress was, a ETA, and what the hell the holdup is. I mean, Why can't he tell us? Does his contract with Midway/Epic forbid this?!
From: Kevin Podbielniak [mailto:k.podbielniak at gmail.com]
Sent: 12 February 2008 1:57 PM
To: ut3 at icculus.org
Subject: Re: [ut3] customer satisfaction...

I have been sitting back since October 12, when the Windows demo client was released.  I remember this day perfectly as my company asked me to resign that night.

I've stayed a member of this list, as well as the UT3 Admin list the whole time, waiting for the release of the linux client.  With no job, I pre-ordered and picked up the game in November (as a b-day gift for myself), in hopes the linux client would be released.

Exactly 4 months later, my UT3 copy sits in a filing cabinet, still in the bag from EB Games, receipt, shrink wrap and all.

I even went so far as to install a second hard drive in my computer in hopes to put Windows on it to at least install and enjoy what I bought, but after I finished installing/updating and patching windows, I wasn't even interested in playing any more.

Day after day my inbox will fill up with email from this and the Admin list, and the only reason I stay on them is the hopes to hear "Linux demo (or full at this point I don't care) UT3 client is found 'here'".  But that's not the case.

I'm sure Ryan is working hard, as he is the hardest Linux game programmer known to mankind.  but whatever the holdup is, as a community, it would be nice to have 'some' information.

Things we saw while waiting for the release of UT3 Linux:

1)  Writers Guild strike and conclusion.
2)  HD DVD/Blu Ray format war is about over
3)  Frontlines Fuel of War being advertised on WWE Monday Night Raw (powered by Unreal engine)
4)  Hades freezing over.  It went from 80 degrees to below freezing in a day here
5)  more information on DNF was released

I will still sit and wait for the linux client, why?  Because I can save up more money for a new gaming rig, and pass my current one to my girlfriend.  :)

--k

On Feb 12, 2008 8:06 AM, Christophe BOULLANGER <cbo at info-services.biz<mailto:cbo at info-services.biz>> wrote:
++Raphael I think same.
I buy the game cause it promise a linux client version.

When you talk about linux client on epic forum, they close it immediatly (like if you talk about porn) and said : refer to the FAQ

I regret we dont have any information about it (if someone work on, if a beta work, if you need help ...)

I hope a release soon.

-----Message d'origine-----
De : Raphael [mailto:lilo- at gmx.ch<mailto:lilo- at gmx.ch>]
Envoyé : lundi 11 février 2008 19:38
À : ut3 at icculus.org<mailto:ut3 at icculus.org>
Objet : [ut3] customer satisfaction...

Dear users

I read now for a while this list in the hope, to hear something about a linux-client. But, each user, who asked about it, was refused by other people from this list.

I don't want an answer for this mail, but:

I don't understand, why it's so difficult to tell all two weeks or so the state about the linux-client to the community. This users are later they, which use this client. And, each customer in any normal business want to know, when his product is finished.

Why, are all people on this list clueless about any state? Only with 5min per 2 weeks the whole community can know about it.

eg. Opera beta 9.5 has a blog and there comes weekly any info about the state/changelog of its state. So, the user could introduce something about it.

Is something similar really so difficult?

Quality is a product between customer satisfaction and good products (include support), not only good products anytime unknown...

Please let us know something!

Greetings and best wishes
raphael

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