[cod] 1.3 patch has ruined my clan

[Steven Hartland]

Thanks for the update there ryan. These things take time even had this
been a global bug tracking it down would not be instant and there
is a workaround which was provided on this list. That's the great thing
about this and the other server lists there is such a wealth of experience
and talent on them that they ( imo ) provide better support than official
help lines etc. To provide that quality of support ( the amount of in-depth
knowledge ) would cost a fortune, see support for a product like oracle
for example.

Please don't forget IW got us the linux server on release and in that
respect are well ahead of a number of companies. Please be patient
people, have respect. This list does get listened to so if there is an
issue post it but don't start bitching if its not fixed the next day.

    Steve / K
----- Original Message ----- 
From: "Ryan C. Gordon" 

> >   Sorry, I'll get off my soap box now. :-)   Yeah, this touched a
> > nerve...  I like CoD, and I think IW has done a great job, it's just
> > they need to get serious about Linux.
> 
> Fwiw, Infinity Ward and Activision _are_ really serious about Linux
> servers; moreso than most developers (and publishers!) than I've seen. 
> 1.3 for Windows was actually delayed while a Linux server bug was
> tracked down, which, when you consider the amount of bile spewed in IW's
> direction over the delay in releasing 1.3, this was awfully nice of
> them.
> 
> The reason the machine-gun-fires-to-the-right bug isn't fixed yet is
> because I've been out of town all week at Game Developer Conference. We
> didn't find it in QA, so we didn't fix it. I'm tracking it down right
> now, and will release an interim binary as soon as I figure out the
> problem.
> 
> Activision's official line is "we don't support Linux" because they
> aren't really staffed to support it. The calls they get are "uh, my
> DirectX install is broken", etc. You need to have a full time staff to
> deal with this, and they aren't prepared to talk about glibc versions
> and CPU usage and such. Quite frankly, for admin issues, you are always
> going to be better off talking to other admins. That's not to dodge the
> bullet on behalf of Activision, but really, I'd rather ask and answer on
> a mailing list like this than sit on hold on some support line. The
> brains that make this happen (including the original developers, myself,
> and an army of professional server admins) are all here. If I was
> running Activision, I would train my support staff to send you here
> anyhow, but maybe that's just me.


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