[bf1942] Hotfix release time upgraded from 'soon' to 'not far off'
akaelite at rogers.com
Fri Jul 15 10:51:12 EDT 2005
Shockwave, there is an opening at EA and I nominate you. More people with
your way of thinking would go a long way
----- Original Message -----
From: "|TF20|Shockwave" <shockwave at clan-tf20.com>
To: <bf1942 at icculus.org>
Sent: Friday, July 15, 2005 10:44 AM
Subject: Re: [bf1942] Hotfix release time upgraded from 'soon' to 'not far
> ----- Original Message -----
> From: "Lee Latham" <leeprivate at cgmlarson.com>
> To: <bf1942 at icculus.org>
> Sent: Friday, July 15, 2005 10:32 AM
> Subject: Re: [bf1942] Hotfix release time upgraded from 'soon' to 'not far
>> In their defense, as a software professional myself, I can tell you that
>> they are just trying to not lie about it. If you ever give a customer
>> estimated date, they always treat it as a promised delivery date, so it's
>> better, when possible, to be vague.
> I am a software developer as well and we always give customers a firm
> Being vague may give you wiggle room but it also sends the message that
> don't have a firm grasp on either the situation or your ability to deal
> it effectively. The potential problem is not missing a deadline as much
> it is not communicating effectively with the client. If a deadline is not
> going to be met, the trick is to contact the client ahead of time to let
> them know. Too often people wait until the deadline is past before
> commenting on the status of a given job. That's what makes people upset.
> There is simply no substitute for clear and precise communication between
> involved parties. It's too bad that those in charge of BF2 have yet to
> learn this lesson.
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